"An enterprise product, with friendlier UI"
Intralinks is a very successful enterprise product that allows for collaboration, sharing and storing files in a safe and secure environment.
We conducted and created documentation for:
- Workshops for Brand/UI/UX
- Heuristic Analysis
- System Maps
- User stories
- Wireframes and low-fidelity prototypes
- Competitive Audits (UI/UX)
- Brand Audits
- Brand Attributes
- Style Attributes
This project lasted two months.
The Discovery Process
This product has a specific audience, which required some understanding of their defined UI/UX patterns. As such, we proceeded to do an audit on Intralink's experience and their competitors' offerings.
The UX Process
After research, we kicked off the project with a Heuristic Analysis of the site, to align with their current UI/UX patterns. Find it here.
We also had a 3-day working session with the company's stakeholders where we were able to identify the main actions and pain-points for the user and revise the mental model for their main features.
During the workshop we worked with the stakeholders to distilled their value prop, get personality traits and discuss our own interpretations of what it should do, look and feel like.
The design team narrowed down the ideas into 3 patterns for the experience Attributes.